Bud's Harley-Davidson® Customer Testimonials
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Came in to look at your store as I am new in town. The experience was second to none. Everyone on the staff was very friendly and helpful. I will be back to see your store again. Thanks for all the help. MIKE
By: Mike Barton |
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This is my 4th Harley and my third one that I have bought from Buds. This was the best buying experience I've had . Dawn and Mike were easy to deal with. I'm very happy with my 2012 ultra limited .
By: Brian Hochstetler |
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The whole experience at Bud's HD was great. I worked with Mike Greene for over a year in picking the right bike for me, going through several different models, discussing this and that. I was never rushed, and he showed zen-like patience. They found the bike for me and had it in the shop within the week after I made up my mind. Since purchasing the bike (and subsequent accessories) they've maintained contact with me and I'm still always welcome in the shop. Any questions I have are always readily answered. My experience at Bud's has been nothing but positive and impressive.
By: Marvin Susott |
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Excellent customer service in each area I have had experienced. Sales/Service/Parts/Merchandise. Bobby Cunningham
By: Bobby Cunningham |
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Just purchased a new 2012 FLHTCU from Terry H.on Wed 5/9/12. This is the 2nd new Harley I have bought from Buds since 2008. Never met a group that goes out of the way to make everything so friendly and helpfull as Buds. Really enjoyed working with Terry to make a deal on my trade and the new bike. Up front, knowledgable and very easy to work with which made for a great exprience. Also thanks to Susy and Terry for staying late to get everything done so I could take the new bike home that night. Robert By: Robert Dowell |
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I'm not sure who will read this, but I wanted to take a moment and highlight one of your employees. Brian Simpson has been helping me with my motorcycle for about three years. I have an early 1984 FXR, which is very hard to get parts for. Brian has gone above and beyond what others have. He makes what is normally a difficult experience into a productive and most of the time an enjoyable one. I say most of the time because of the price. He is well informed on the products that Harley Davidson offers as well as the other vendors that Bud's uses. If I have a question he is quick to respond, if he knows. If he does not, then he is timely in his response upon further research. I go to Bud's Harley Davidson not out of loyalty, but because of the service I receive from all of Bud's staff especially Brian.
Sincerely,
Adam Ping
By: Adam Ping |
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As soon as you walk in the door at Bud's you are greeted by genuinely friendly staff always.
No matter whom you speak to, the entire staff is more than willing to help you find what ever you are looking for.
I deal mostly with the "Parts God" who gets you the correct part (EVERY TIME).
If you have to order a part, they will call you as soon as it comes in.
The special events that they put on is always of the highest quality full of fun and enjoyment for the entire family.
I would NEVER consider doing business with anyone else.
Bud's has been providing the best of everything for both of my Harley's for many years now .
ALL THE TIME and EVERY TIME you can find what you want at Bud's
Myself, as well as every one else i'm quite sure, wants and receives nothing but the best for their Harley's from Bud's because we all: "LIVE TO RIDE AND RIDE TO LIVE "our American Legend motorcycles .
Be Safe .
By: George Hartmire |
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Very helpful staff. Great selection of accesories and clothes.
By: Dennis Cardarelle |
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I came to the dealership a week ago thinking i would like to trade my metric bike for a softtail heritage but thinking i would not be able to make a deal but after test riding the heritage and then a Roadking i was given an offer that i was thrilled with and road home on my new Roadking and i absolutly love it! What a great bunch of people, everyone in the store was wonderful, i am glad to be a member of the Harley family. Like the commercial of the babe riding up on the bike and saying not what you expected, well this whole experience was not what i expected!
By: Steven Yates |
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"Since 1997 I have bought a 1997 FLSTC, a 1999 Buell X-1, a 2000 FLHT, a 2004 VRSC and most of the parts for a 2005 custom that I built along with many accessories for all the other bikes. I have every receipt on file for every purchase I have spent on each bike and to this day have been scared to add them up but can honestly say I don't regret a one, like I said, I've had many good experiences at Bud's and look forward to doing more business in the future."
Thanks to everyone at Bud's!
By: Jack |
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"Bud's is one our Favorite IN Harley dealerships. Everyone is friendly, helpful, informative in every way. No matter whether we pruchase a $300+ leather jacket or $20+ pair of goggles or nothing at all. I want to mention Camilla especially, she was helpful, kind, suggestive of the merchandise I was looking at and not pushy. Thank you for your help Camilla. Look us up on your next trip to Sullivan Park & Lake. Ride Safe, Ride for Life"
By: Nita |
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"I made a purchased in the parts department and I would like to compliment the gentleman who helped me. He was very helpful and knowledgeable in the fluids and parts needed to service my Harley. He was super nice and went the extra mile on just a small purchase. The receipt said Thomas Hazen was the cashier and salesman so I just have to assume it was him. I appreciate the service I received. Thanks"
-Anonymous |
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"I just want to thank the Staff at Bud's for making my first Harley purchase such a positive experience. Mike was my salesman and was genuinely interested in making my time spent at Bud's enjoyable. Laura in finance was a real sweetheart and Tom taking the time to fix the headlight after hours along with Mike and Steve was just over the top. These guys (and gal) are top notch and have gained a loyal customer for life. Thank you."
By: Jeremy |
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"just picked up bike today after new throttle/idle cables and grips were installed! perfect job by the service department! couldn't be happier! a big thanks to the service dept. and the techs that did the work! A++++++! PERFECT!"
By: Gary |
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"The staff at Bud's are really helpful. One of the ladies tried on a jacket for me to see if it would fit my wife. Great job it fits great. I love my 09' {Superglide} I only have 72 miles on it but it sure feels great on the road. Thanks for all the help and service to come."
By: Michael |
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"The sales staff was very knowledgeable and helpful. Their patience and informational assistance was extensive, from my first visit to the store, through additional visits, phone calls and emails. They always treated me like it was my first visit. After my purchase, they are continuing this outstanding and friendly service through their service and accessories departments."
By: Rick |
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"I recently purchased a 08 Nightster, which I couldn’t be happier with. Awesome little bike! I had to wait a bit to take ownership of the bike because I had ordered some after market items that were on back order. While waiting I realized that I wanted the Olive/Black instead of the Silver/Black and the crew (Todd in sales and Laura in Finance) at the shop not only had absolutely no problem with my change of heart but they went out of their way to ensure I was happy with my choice. I took delivery of my bike on the 17th of April and the family at Bud’s made the experience phenomenal. I rode the bike to New Orleans where I was stationed that weekend. On my first day to work I hit a speed bump near my building and snapped the kickstand spring retention peg. Darn it! What a downer, the bike didn’t even have 900 miles on it. Well, I contacted Bud’s and talked with Tom, from parts (the guy is a walking tech-manual!) Well, he in turn contacted Rob in Tech Dept up in Milwaukee and they decided to hook this sailor up and warranty the repair. Wow! I was faxed the info that I would need to take to a local shop here in New Orleans to get the repair done. So, I stopped in New Orleans HD and Kat, the service writer, (another walking tech manual, where do you find these people?!?) was more than happy to help me out. My bike is currently being repaired and I am also having the 1000mi service done at the same time, which was absolutely no problem according to Kat. I have done business with quite a few companies in my 37 years. Everything from car and motorcycle dealerships, dept stores, businesses that I deal with in the Navy, etc. You name it and I have probably done business with it at some point in time and I have NEVER experienced such outstanding, how can we help you, make you happy, patriotic, customer service in my life! I am now a Harley owner for life! Thank you so much for the privilege to be part of the Harley family. I only wish I wouldn’t have waited so darn long! "
By: Tim |
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"I recently purchased a 2007 Electra Glide Classic from Bud's based solely on the royal treatment received from this group of special individuals in the past. They serviced and cared for my 1999 FLHTCI for the past 8 years as though I had purchased her from them. This in itself was the deciding factor when time came for a new bike. Thanks to Todd and Laura for the sale, thanks to Tom and John for the new parts and goodies I just have to have, and a special thank you to Tony, Jeff and the mechanics for modifying my bike to be exactly what I want!!! Your overall professionalism, service, kindness and sincere friendship has produced a lifetime customer. I will continue to visit other Harley Davidson shops, but for no other reason than to purchase a t-shirt. Thanks again to everyone at Bud's, you make a man feel at home!!!"
By: John |
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"Got my first Harley from Bud [himself] at the west side old shot-gun building in 1969. Been dealing with them for over 35 years off and on. Bikes, parts and services. NO REGRETS!"
By: Bradrick |
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"SOME OF THE BEST SERVICE AND FASTEST I HAVE EVER HAD ANYWHERE. THEY HAD MY BIKE DONE IN A DAY. READY FOR THE WEEKEND. THIS WAS ALL DONE ON SHORT NOTICE FROM ME. THANK YOU TOM TRAVERS."
By: Thomas |
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